DDS Logistics - Europe’s leading developers of Transport Management Systems

DDS Freight CRM

DDS Freight CRM: manage your Customer Relation

Software intended for forwarders and carriers. DDS Freight CRM provides a commercial management solution which integrates the different stages involved in commercial processing of clients for players of the forwarding or transportation business.

DDS Freight CRM can natively manage third parties, clients and providers with their purchase or sale conditions, their usual delivery or collection locations, the applicable client rates, those set by providers, framework contracts, commercial margins, reminder follow-up, commercial statistics and so on.

With DDS Freight CRM the sales manager can see at a glance the status of the commercial portfolio, make turnover potential projections and rely on an aid to decide on the course of action to take.

Because the data are made readily available, commercial teams can focus on commercial action instead of processing data manually.

The DDS Truck solution stands out because:

It knows the business: DDS Freight CRM is commercial management software that exclusively addresses the many specificities of the world of shipping, designed to the specifications of experienced professionals.
It’s growing: DDS Freight CRM is a community-based system which means that it grows by the day with new features suggested by users.
It communicates: DDS Freight CRM uses the latest technologies to reduce printing and optimize internal and external e-mail/fax/system communication.
It’s simple: DDS Freight CRM is very simple to use and greatly helps improving your sales teams’ efficiency.

DDS Freight CRM gives you:

Monitoring of new prospects
Better management of your sales force
Strengthened customer relationship/ better customer service
Time efficiency and emphasis on commercial action
Simplified daily tasks for the commercial teams
An aid to the company’s growth
Higher quality of information, more consistent communication with your clients
Optimized company/carrier purchases and so on.
Security for your company’s commercial data

The main functions of DDS Freight CRM are:

Multi-agency multi-user quotation
Monitoring of the commercial activity
Management of transit files (maritime, air, road)
Invoicing
Management of outlays
Management of documentation
Statistics module
Management of fee base
Management of transport orders, dedicated tools for dispatchers.
Management of third-party tables (clients, suppliers, official bodies and so on…)